On-site Maintenance and Deployment Services
The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft™ with a variety of high-quality proteins and innovative and crave-able sides. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is headquartered in Atlanta, Ga.
Macro Integration Services began its relationship with Arby's in January 2016 with restaurant remodels. Our early success handling the store remodels quickly led to providing on-site maintenance services starting in February. Proving ourselves a capable partner by July, Macro was awarded a large rollout project. Macro is now the preferred partner for all of Arby's re-models, new stores and franchisee acquisitions.
Below is a sampling of additional successful projects
2016 Restaurant Remodels
Macro completed 105 restaurant remodels in 2016. These stores required over 300 unique visits during three separate phases of equipment de-installation and re-installation. Our PMI-certified Project Manager coordinated the effort with the customer and other 3rd party contractors associated with the remodel. Macro provided all of the back-end logistics and equipment handling easing the burden on the customer.
Dell Hard Drive roll out/special project
Macro successfully completed a hard drive replacement project at 233 sites. This was a critical project due to the likelihood of a drive failure impacting store operations. Working with the Customer and their partner Dell, Macro completed the drive swaps on the aggressive time schedule dictated by the customer.
Router and Switch replacement roll out/special project
Macro is working with Arby's to replace the routers and/or switches at all 1,184 Corporate owned restaurants. This year long project will modernize the Arby's network infrastructure and lay the groundwork for critical store operations.
Franchise acquisition project
In May 2017 Arby's bought back 25 franchise sites. These sites needed equipment upgrades within a limited time window. Macro made this project a success by providing equipment logistics, staging services, shipping, installation and opening day support.